Automating DrChrono Magellan Healthcare Prior Authorizations

Klivira streamlines prior authorization workflows for DrChrono users navigating Magellan Healthcare's utilization management requirements, ensuring faster approvals and reduced administrative burden.

Revenue cycle directors and prior authorization coordinators at DrChrono-powered practices face unique challenges managing Magellan Healthcare's diverse prior authorization mandates. Manual processes lead to significant staff hours, delayed patient care, and increased denial rates. Klivira provides a purpose-built solution to integrate these disparate systems effectively.

Seamless Integration with DrChrono EHR

Klivira leverages the DrChrono API and FHIR endpoints to establish a robust, bi-directional data flow. This integration ensures that critical patient demographics, clinical documentation, and order details are securely exchanged without manual data entry, directly from the DrChrono EHR environment.

Initiating Magellan PAs from DrChrono Workflows

Within DrChrono, prior authorization requests for Magellan Healthcare services can be initiated directly from the order entry screen or the patient's chart. As clinicians document diagnoses, CPT codes, and service requests (e.g., for behavioral health, specialty medications, or advanced imaging), Klivira intercepts this information, identifying the need for a Magellan PA based on payer rules.

Data Exchange: DrChrono Clinicals vs. Payer Requirements

Klivira pulls essential clinical data points from DrChrono, including patient demographics, diagnoses (ICD-10), ordered procedures/services (CPT/HCPCS), and relevant progress notes. For Magellan Healthcare, Klivira then augments this with payer-specific clinical criteria, medical necessity guidelines, and required attachments, automating the collection of additional documentation from integrated sources or guiding staff for manual upload.

Automating Magellan Healthcare Submissions

Once data is compiled, Klivira automates the submission of prior authorization requests to Magellan Healthcare. This is achieved through a combination of X12 278 transactions, ePA portals, and intelligent automation for web-based payer portals, ensuring compliance with Magellan's specific submission channels and data formats.

Real-time Status and Documentation within DrChrono

Klivira provides real-time updates on Magellan Healthcare prior authorization statuses, pushing critical information back into the DrChrono EHR. This allows DrChrono users to view approval numbers, denial reasons, or requests for additional information directly within the patient's record, eliminating the need to toggle between systems.

Optimized for Ambulatory and Concierge Practices

Given DrChrono's focus on small ambulatory and concierge practices, Klivira's integration is designed for efficiency and ease of use. It minimizes the administrative burden on lean staff, allowing them to focus on patient care while ensuring timely and accurate prior authorization submissions to Magellan Healthcare.

Frequently asked questions

How does Klivira integrate with DrChrono for Magellan Healthcare prior authorizations?

Klivira integrates with DrChrono via its robust API and FHIR endpoints. This allows Klivira to securely extract necessary clinical data, such as patient demographics, diagnoses, and ordered services, directly from the DrChrono EHR to populate and submit prior authorization requests for Magellan Healthcare.

What types of Magellan Healthcare services does Klivira support for DrChrono users?

Klivira supports prior authorizations for a wide range of Magellan Healthcare services, including those related to utilization management, behavioral health, and pharmacy benefits. Our system is configured to handle the specific requirements and submission channels for these diverse service categories.

Is patient health information (PHI) secure during the DrChrono and Magellan Healthcare PA process?

Yes, Klivira adheres to strict HIPAA compliance standards to protect PHI throughout the entire prior authorization workflow. Data exchanged between DrChrono, Klivira, and Magellan Healthcare is encrypted in transit and at rest, ensuring the highest level of data security and privacy.

Can Klivira help reduce denials for Magellan Healthcare prior authorizations?

Absolutely. By automating data collection from DrChrono, applying Magellan Healthcare's specific medical necessity rules, and ensuring complete, accurate submissions through the correct channels, Klivira significantly reduces the likelihood of denials due to incomplete information or procedural errors.

How long does it take to implement Klivira for DrChrono and Magellan Healthcare workflows?

Implementation timelines can vary based on the specific practice setup and desired scope. However, Klivira's integration team works efficiently to establish the connection with DrChrono and configure Magellan Healthcare workflows, often completing the core setup within a few weeks, followed by user training.

Related coverage

Other drchrono prior auth coverage

Ready to automate prior auth for this integration?

See how Klivira automates prior authorizations for your team.

Request a demo