Veradigm (Allscripts) Devoted Health Prior Authorization Automation

Klivira provides comprehensive Veradigm (Allscripts) Devoted Health prior authorization automation, integrating directly with your EMR to simplify complex Medicare Advantage workflows.

Revenue cycle leaders and prior authorization coordinators face significant challenges navigating the specific requirements of Medicare Advantage plans within their existing EMR systems. For practices utilizing Veradigm (Allscripts) products, managing Devoted Health prior authorizations manually can lead to delays, increased administrative burden, and potential revenue loss. Klivira addresses this by automating critical steps, ensuring efficiency and compliance.

Seamless Integration with Veradigm (Allscripts) EMRs

Klivira connects directly with your Veradigm EMR environment, whether you're operating on TouchWorks EHR, Professional EHR, or Sunrise. Leveraging the Veradigm Developer Program and FHIR R4 APIs, our platform accesses essential patient data (e.g., Patient, Encounter, Coverage, ServiceRequest, MedicationRequest, DocumentReference, Practitioner, Condition, Observation) to pre-populate authorization requests. For in-workflow access, Klivira supports SMART App Launch, enabling clinicians to initiate PA directly from the Veradigm clinical UI with patient context.

Optimizing Devoted Health Prior Authorizations for Medicare Advantage

Devoted Health, as a Medicare Advantage-focused insurer, has specific prior authorization requirements that can vary by plan and service. Klivira's platform is engineered to navigate these complexities. We connect to Devoted Health through various channels, including direct portal automation and X12 278 transactions, to submit requests and track statuses efficiently. This ensures that authorizations for high-cost services, specialty medications, and advanced imaging are processed with precision, reducing manual intervention and accelerating approvals.

Automating Critical PA Workflows within Veradigm

Our automation streamlines the entire prior authorization lifecycle directly within your Veradigm EMR. Klivira extracts necessary clinical documentation from the Patient Chart and Clinical Documentation/Notes, populates payer-specific forms, and submits them to Devoted Health. Once a determination is received, the status and relevant correspondence are written back to the appropriate sections of the Veradigm chart, such as Tasks/Worklists or Clinical Documentation, ensuring a complete audit trail and eliminating manual updates.

Addressing Product-Line Specifics: TouchWorks, Professional EHR, and Sunrise

The Veradigm portfolio includes distinct product lines like TouchWorks EHR, Professional EHR, and Sunrise. Klivira's integration is designed to accommodate these variations, ensuring consistent prior authorization automation regardless of your specific Veradigm EMR. Our approach considers the unique chart anatomy and integration surfaces (e.g., HL7 v2 for Sunrise, FHIR for modern ambulatory lines) to provide a tailored, effective solution for your organization.

Key Benefits of Klivira for Veradigm (Allscripts) and Devoted Health PA

  • Automated extraction of clinical data from Veradigm EMRs for Devoted Health requests.
  • Real-time status updates and write-back of PA determinations into your Veradigm patient chart.
  • Reduced manual administrative tasks for Medicare Advantage prior authorizations.
  • Improved turnaround times for Devoted Health approvals.
  • Enhanced data accuracy and compliance for all submitted authorizations.
  • Support for various Veradigm product lines, including TouchWorks, Professional EHR, and Sunrise.

Frequently asked questions

How does Klivira handle the different Veradigm (Allscripts) EMR products for Devoted Health PAs?

Klivira's integration strategy accounts for the distinct Veradigm product lines. We leverage the Veradigm Developer Program and FHIR R4 APIs for modern ambulatory products like TouchWorks EHR and Professional EHR, and adapt to the specific integration surfaces, including HL7 v2 interfaces, for inpatient systems like Sunrise. This ensures consistent prior authorization automation across your Veradigm ecosystem.

What types of Devoted Health prior authorizations does Klivira support?

Klivira supports a broad range of prior authorizations for Devoted Health, particularly those common in Medicare Advantage plans. This includes authorizations for specialty medications (e.g., biologics, injectables), advanced diagnostic imaging (e.g., MRI, CT scans), durable medical equipment (DME), and various surgical procedures. Our platform is designed to adapt to the specific requirements of Devoted Health's policies.

How does Klivira ensure the security and privacy of PHI when integrating with Veradigm and Devoted Health?

Klivira adheres to stringent security protocols and industry best practices for protecting PHI. Our platform is designed with HIPAA compliance in mind, utilizing secure, encrypted channels for data exchange between your Veradigm EMR and Devoted Health. We ensure that all data access and transmission align with relevant privacy and security regulations, a critical consideration to discuss with your compliance team.

Can Klivira integrate with my Veradigm EMR if it's self-hosted?

Yes, Klivira is designed to integrate with both cloud-hosted and self-hosted Veradigm EMR deployments. Our integration team works closely with your IT leads to configure secure API connections via the Veradigm Developer Program, ensuring proper OAuth 2.0 scopes and token endpoint discovery at your specific FHIR base URL. This flexibility ensures broad compatibility across Veradigm customer environments.

Related coverage

Other allscripts prior auth coverage

Other EMR integrations for devoted-health

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